Frequently asked questions
What makes the CAYL collaborations distinctive?
Product description: MTM10LCL x CAYL
CAYL's influence is clear here, from the numerous technical mesh panels, reinforced bumpers and the elasticated laces that evoke climbing ropes. Classic New Balance details are retained on this collaboration, including the reflective N logo and gum rubber outsole. The decoupled midsole adds flexibility and low-to-the-ground responsiveness¡ªtrue to CAYL's active ethos. Lugged tread ensures steady grip across uneven surfaces.
Product description: UTRNCA x CAYL
CAYL's influence is clear here, from the numerous technical ripstop panels, reinforced bumpers and the metallic colour scheme. They also leave their mark across the shoe with their mountain silhouette logo on the heel counter and tongue. Underfoot is New Balance's latest generation Fresh Foam X for reliable cushioning, rendered to black to look clean even after an entire day out in the muck.
What defines the look and build of the Minimus trail revival?
Product description: MTM10LEC
Whoever said Gorpcore was trailing off wasn't tapped in. And New Balance's M10 is here to prove it. One of New Balance's more obscure trail running silhouettes from the archives, it's also known as the Minimus and as you can tell, is equal parts sleek and rugged.
Product description: MTM10LEC
A dark palette comprises the colourway, while tried and true NB tech including a FuelCell midsole and ARIAPRENE? foam tongue get to work so you can just worry about looking as good as you feel. Thanks to their layered mesh saddle and micro-perforated knit forefoot things stay breathable, while the rubber tread outsole ensures no one will catch you slipping in these. But if they did, so what?
How do the minimalist trail models approach low-profile design?
Product description: MT10O7IX
The MT10 is derived from the Minimus range and updated for the fashion set with its dainty design. Suede uppers with synthetic welded overlays blend form and function, while a toggle through the collar provides a secure fit. Vibram provides the thin rubber tread that bends and moulds to every movement the foot makes.
Product description: MT24YJ
The upper combines breathable mesh with synthetic overlays for added structure, while a hook-and-loop strap provides a secure fit across the midfoot. Underneath, a Vibram? rubber outsole delivers reliable traction, keeping the MT2 connected to its trail roots while maintaining the low-profile feel that defines the series.
What heritage details shape the premium leather runner?
Product description: M991OW
The New Balance 991 continues its legacy with a new colourway that honours its heritage. This colourway is built from a vegetable tanned croc-embossed leather with smooth synthetic overlays letting the textures speak for themselves.
Product description: M991OW
Made in the UK, the shoe keeps the 991's tried-and-true ABZORB cushioning and durable construction, a reminder that this is a silhouette built to last. Polished enough to wear with a shirt but understated enough for everyday, this silhouette quietly bridges past and present in the most considered way.
What story sits behind the walking archive revival?
Product description: UADWYEL
New Balance UK has taken a hard right turn and dipped into the archive to revisit a forgotten sport¡ªwalking. The world might be preoccupied with speed and distance but in the '80s and '90s New Balance was all about luxury and the new Allerdale is an homage to the long-forgotten line of footwear.
Which models include distinctive configurations or presentation?
Product description: MSNB17UQ
Any shoe that requires an instruction card in the box is going to pique our interest. Round two of the TDS Niobium Concept 1, a creation that came out of N ew Balance's innovative Tokyo Design Studios, has hit the shelves. The Niobium is three shoes in one¡ªthe mid-top can be unzipped to create a laceless slip-on, and from there, the inner bootie can be removed to create a slipper.
Product description: U471JM x Junya Watanabe Man - Grey
They're a design that draws inspiration from archival running silhouettes revolutionised for today's lifestyle market. They're carefully constructed from a breathable mesh upper overlaid with rugged hairy suede overlays. Other notable details include a custom Junya Watanabe MAN logo on the heel counter and insole alongside a special edition shoebox that commemorates this iconic collaboration.
How do the hybrid runners reinterpret running heritage?
Product description: U18904DO
The New Balance 1890 is a new hybrid model referencing 2010s performance runners, much in the same its predecessors, the 2002R and 1906R, did.
Product description: U19545XS
The New Balance 1954R feels familiar without being a straight retro. Drawing inspiration from the 2002 and 1906, it blends hallmark details from both into a new silhouette, pairing layered suede and mesh with an ABZORB midsole for reliable comfort that is distinctly New Balance.
How long does processing and delivery take?
Collectors often time a purchase around a rotation or styling plan, so it helps to consider store preparation separately from carrier transport when estimating arrival.
Orders are processed within 72 hours.
Once the parcel leaves the store, sorting and local handling determine the remaining journey.
Estimated transit time: 5–8 business days.
Where do you ship and what does shipping cost?
The assortment is offered across neighbouring North American markets, which keeps delivery planning straightforward for both collectors and everyday wearers.
Shipping destinations: CA, US.
Checkout pricing is kept simple so attention can stay on silhouette, colourway and fit.
Free shipping.
What is the return window and who pays return postage?
Fit and appearance matter with heritage runners, so there is time after arrival to consider whether a pair suits your collection or rotation.
Return or refund requests may be made within 30 days.
Responsibility for postage on the way back depends on the reason for the return.
The seller pays return shipping for seller-related issues; the buyer pays return shipping for buyer-related issues.
How do I contact the store about my order?
Email is the channel for questions about models, availability or delivery, and including your order reference and model name helps match your message to the right order.
For records that include store details alongside order information, the listed address is provided below.
3339 Foothill Rd, Ventura CA 93003, United States